Legal · Data

Your data stays yours.

Use this page to request access, correction, export, or deletion.

Account and data deletion

In the current app or website, open Your recordings → Storage & trash → Delete LogExist data. This disconnects linked LogExist devices and removes your LogExist cloud content. You may also request deletion of the associated LogExist sign-in identity; accounts for other Aerovisus products remain separate.

Email [email protected] from the account address. Include the account email or device label and specify whether you want the account, synced recordings, transcripts, locations, or all associated data deleted.

Offline recordings: recordings awaiting upload are still on that device. Let upload complete before removing app data; deleting app data or uninstalling can erase recordings that never reached your account.

Retention

Read Data retention for enforced expiry, storage, trash and backup rules.

Export and access

Use the connected capsule’s export control for available capsule data. Contact support for a broader request.